Amazon Internship Opportunities

AREA MANAGER

Working in fulfilment center or Sort Center where you will spend time on floor observing processes, doing audits, coaching associates, which requires -

1. Walking in the fulfillment center and around area with great frequency
2. Continual standing and/or walking
3. Ability to work in construction /distribution environment that may be noisy, unlit, not airconditioned
4. Able to access all areas of building (ascending and descending ladders, stairs, gangways) safely and without limitation
5. Require extensive data analysis to identify trends and drive kaizen activities.
6. Strong interpersonal skills to ensure operational success, as well as drive multiple initiatives, with a diverse set of stakeholders
7. Participate in leadership review meetings like Daily deep dive, site business review and participate to take decisions on site improvement parameters
8. Collaborate with stakeholders to continuously improve operational benchmarks & Inventory quality
9. Ensure implementation of quality best practices like 5S
10. Support, mentor, and motivate your hourly workforce
11. Manage safety, quality, productivity, and customer delivery promises
12. Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

OPERATIONS MANAGER

1. Customer/seller service Contact Reduction
2. Concessions – defect analysis, reduction and improving customer experience
3. Shadowing seasoned manager on floor and adapting the knowledge of on floor operations to run and execute shifts independently.
4. Methods to track and improve performance of partners (carriers and 3P partners)
5. Transportation/supply chain issues pertaining to new geographies where Amazon has a potential marketplace
6. Perform market and competitive analysis as required for different parameters in transportation. Develop operating plans to improve performance and monitoring and pilot them.
7. Identify and prevent financial leakage when working with partners.
8. Enhancing customer returns experience
9. Drive process improvements to enhance the operational efficiencies or improve quality metrics in fulfillment centers/transportation/customer service/ seller service
10. Analyze and create mechanisms to improve third party seller order fulfillment
11. Improving fulfilment center processes and metrics by working with team members in retail, fulfilled by Amazon, customer service, transportation, etc.
12. Data processing, supervising quality and continuous improvement

STATION MANAGER

Working in a Delivery station where you will spend time on floor observing processes, doing audits, coaching associates, which requires -

1. Defining the transportation process from FC to delivery stations
2. Provide practical inputs to Centralize routing team to optimize delivery process from delivery station to customer address.
3. Ensure enough bandwidth in citywide delivery team to ensure peak time delivery management
4. Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations
5. Continuously improve the delivery process and attain a sustained level of delivery performance improvement
6. Analysis of the data reports to identify performance bottlenecks and improve the performance
7. Implement the formal process control and process improvement mechanisms such as Kaizen
8. Continual standing and/or walking
9. Communicate your team’s priorities and help your reports see how their work contributes to goals and makes a positive difference for your customers (where applicable).

Key job responsibilities

1. Responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound)/ Sort centers/ Delivery stations.
2. Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center/ Sort centers/ Delivery stations.
3. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.
4. Sets / clarifies requirements and expectations for Process Assistants. Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions.
5. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
6. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
7. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives
8. Able to address operational and personnel issues affecting functional area.
9. Ability to lead a team of associates with support from seasoned managers. This will be a “physical/ on-floor” role where you will be expected to lead teams from Day 1
10. To serve our customers, our operations function 24X7, 365 days. Your role will warrant working in a roster that may include night shifts and your weekly offs might not be on a Saturday/Sunday. "

BASIC QUALIFICATIONS

Currently pursuing a bachelor’s degree in engineering (All Branches other than CS related & Circuit Branches)

PREFERRED QUALIFICATIONS

1. Excel skills with experience handling Macros/Look-ups
2. Course work related to supply chain management, production planning, and control
3. Basic knowledge of Kaizen and LEAN methodology techniques
4. Solid organizational and project-management skill

Interested in Applying?

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