IBM Freshers Job

Key Job Details

Role:Process Associate Order Management – Health Care (Voice)

Location:Gurgaon, IN

Category:Enterprise Operations

Employment Type:Full-Time

Travel Required:No Travel

Contract Type:Regular

About Company

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Your Role and Responsibilities

As a Process Associate – Order Management (Health Care – Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.

Your primary responsibilities include:

  • Coordinate activities associated with Order management
  • Recognize potential threats and suggest suitable actions
  • Adhere to SLAs and timelines

Required Technical and Professional Expertise

  • Graduate with 0-1 year of experience in a Healthcare domain
  • Ability to handle queries through calls and email follow-ups
  • Readiness to work in shifts as needed for the job
  • Strong communication abilities with fluency
  • Ability to work under pressure

Preferred Technical and Professional Expertise

  • Proficient in MS Office applications
  • Self-directed and ambitious achiever
  • Meeting targets effectively
  • Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills

Interested in applying?

Click Here

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